Shipping Policy

Brents Reissue ships worldwide.

Shipping rates vary depending on the destination, package weight, and shipping service selected at checkout. To provide full pricing transparency, our checkout includes a shipping calculator that calculates the total cost of your order, including applicable shipping charges, duties, taxes, and import fees where supported.

Unless otherwise stated on the product page, orders are typically processed and delivered within the following estimated timeframes:

  • Domestic (United States): 5–10 business days
  • International: 5–15 business days

Please note that these timeframes are estimates only and are not guaranteed. During product launches, holidays, or periods of high order volume, processing and shipping times may be extended. If a product is offered as a pre-order, the estimated shipping timeframe will be clearly stated on the applicable product page.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

While we work with trusted shipping carriers, Brents Holding is not responsible for delays caused by shipping carriers, customs processing, severe weather, transportation disruptions, labor disputes, or other events beyond our reasonable control.

If your package is marked as delivered but cannot be located, or if it is lost or stolen after shipment, Brents Holding is not responsible for replacing or refunding the order. However, we are happy to assist by working with the shipping carrier and providing any information necessary to help locate the package or file a claim where applicable.

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. Brents Holding is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

If a package is returned to us because of an incorrect shipping address, refusal of delivery, or failure to collect the shipment, the customer will be responsible for any additional shipping charges required to resend the order.

For any shipping-related questions, please contact us at dispatch@brentsreissue.com.